PRIVACY POLICY
"We value your privacy. Vivace Liquor Group places a high priority on respecting your privacy rights and is committed to safeguarding the personal information of our customers and website visitors. We adhere to the Australian Privacy Principles outlined in the Privacy Act 1988. This policy outlines our practices for collecting and handling your personal information.
"Personal information" refers to information that is identifiable as pertaining to you.
1. Collection of Personal Information:
Vivace Liquor Group occasionally receives and stores personal information that you enter on our website, provide directly to us, or share with us in other ways. This may include basic details like your name, phone number, address, and email address. This information helps us send updates, provide information, and process orders for products or services. We might gather additional information when you give us feedback, share personal or business-related details, adjust your content or email preferences, participate in surveys or promotions, provide financial or credit card details, or engage with our customer services.
2. How We Collect Personal Information:
Vivace Liquor Group collects your personal information through various channels, including electronic interaction, in-person communication, website access, and service provision. We may also obtain personal information from third parties, which we will protect in accordance with this Privacy Policy.
3. Use of Your Personal Information:
Information collected from you might be used to offer updates, information, and services. Additionally, we might inform you about new products, services, and opportunities. Your personal information aids in enhancing our products and services while helping us understand your preferences. Communication methods may include phone, email, SMS, or mail.
4. Disclosure of Your Personal Information:
We may disclose your personal information to our employees, officers, insurers, advisers, agents, suppliers, or subcontractors as needed for the purposes outlined in this policy. Personal information is shared with third parties only when necessary for service delivery. We may also share information to meet legal requirements, respond to legal proceedings, uphold copyrights and trademarks, or protect property, safety, or rights.
5. Security of Your Personal Information:
Vivace Liquor Group prioritizes the security of your provided information. Suitable physical, electronic, and managerial procedures are in place to prevent unauthorized access, disclosure, misuse, interference, loss, or modification. While we implement measures to safeguard against unauthorized information disclosures, we cannot ensure that personal information we collect won't be disclosed in ways inconsistent with this Privacy Policy.
6. Access to Your Personal Information:
In accordance with the Privacy Act 1988, you can request details of the personal information we hold about you. A small administrative fee may apply. If you find the information we hold is inaccurate, incomplete, irrelevant, or misleading, please contact us at sales@vivaceliquors.com.au.
7. Complaints about Privacy:
For privacy-related complaints, please contact us at sales@vivaceliquors.com.au. We take complaints seriously and will respond promptly upon receiving written notice.
8. Changes to Privacy Policy: This Privacy Policy may change over time. We may modify it at any time, with modifications becoming effective immediately upon posting on our website or notice board. Regularly reviewing our Privacy Policy is recommended.
9. Website: (a) When You Visit Our Website: Upon visiting our website (www.vivaceliquors.com.au), certain information like browser type, operating system, and previously visited websites may be collected. This aggregated data helps us analyze how people use our site to improve our service.
(b) Cookies: Cookies might be used on our website to identify you upon return and store details about your site usage. Most web browsers accept cookies by default, but you can change your browser settings to reject them. This may limit your website experience. We may use cookies to analyze website traffic and deliver relevant ads via third-party services like Google Adwords.
(c) Third Party Sites: Links to external websites not owned or controlled by us may be present on our site. These links are provided for convenience and do not constitute endorsement. Sellingon is not responsible for the privacy practices of these external websites. We encourage users to review the privacy statements of each site that collects personal information.